WinPalace Play Casino Review - Introduction
When two legitimate gaming software providers combine forces on a gaming site, players are almost always assured of a good gaming experience. Such would be the case if this wasn't a Netad Entertainment owned online casino. While WinPalacePlay casino was established only recently, its sister casinos, including Win Palace Casino, have storied reputations for payment problems. Players should proceed with caution until this particular site has established its own reputation.
As for the site itself, it's a rather simple but fun looking gaming destination. The theme and colour scheme are bright and fun-filled, leaving the player feeling peaceful and relaxed. The graphics are very nice, but there isn't any interesting video features or advertisements. It's easy to navigate the site and most of the relevant information is easy to find.
The site shows some very aggressive and lucrative bonus promotions. In fact, they seem a bit too aggressive. The welcome bonus is awarded over the first two deposits and has the potential of equalling significant dollars. They also have weekly bonus programs specifically for slots and tables games. These promos seem too good to be true. The only thing that looks normal is the three-tiered VIP program. The bonuses all come with significant roll-over requirements, as much as 60X.
The aforementioned software providers are Top Game and Betsoft Gaming. The site is powered by Top Game's software platform and enhanced by a selection of Betsoft games that are plugged in. WinPalacePlay Casino is available in download mode for PC, Linux and Mac or in instant play mode using common web-browsers. The games are all controlled by Random Number Generators that have been certified as "fair and safe" by CDS.
By having access to games from both Top Game and Betsoft Gaming, WinPalacePlay Casino is able to offer players upwards of 200 different games to choose from. The games feature quality graphics with state-of-the-art video and audio components. Game classifications include 3D-rendered cinematic video slots, classic slots, table games (blackjack, roulette, baccarat, Red Dog and Hi-Low), scratch cards, video poker, keno, arcade games and "live dealer" games, including blackjack, baccarat and roulette. Popular video slots titles include "A Night in Paris", "Barbary Coast", "Enchanted" and "Greedy Goblins".
In order to assure that player's personal information and banking transactions are secure, the site employs cutting SSL encryption technology and firewalls that offer bank-level protection. Banking transactions are protected by additional RSA public/private key encryption mechanisms.
The site currently shows eight different deposit options. They include Visa, MasterCard, Skrill, paysafecard, ClickandBuy, Neteller, Click2Pay and Ukash. Withdraw options are limited to Skrill, Neteller and wire transfer. For now, player should assume long waiting periods for payments. They will also require proof of identification prior to initiating any dispersal.
The customer service department is available to players through two options, email or live chat. Both options should be available on a 24/7 basis.