How the Frank Score works
A proprietary editorial rating combining objective facts about the operator with weighted player feedback into a single 0-10 score.
- Facts score6.42 / 10
- Reviews score0.00 / 10
- Final Frank Score6.42 / 10
The two influence bars above show how much each component weighs in the final score for this casino. As more verified player reviews come in, Feedbacks influence grows.
Read full methodology →LuckyHills – the Makeberry stable's clean-terms junior brand
LuckyHills launched in 2025 as the newest casino of the Makeberry Affiliates stable — the commercial umbrella whose flagship, RocketPlay, holds the highest rating in our records — and it enters our coverage with an unusual profile: terms in which a major watchdog found nothing unfair or predatory, corporate paperwork that matches across the operator's kit, the live footer and an independent directory, and an above-average safety score in the 6.7 class that reflects not bad clauses but youth. The operator is Complete Technologies N.V. of Curaçao — the umbrella's third distinct owner, with no other brand in our files — and the product is a “Casino City” of some 6,000 games with a sportsbook, non-sticky bonuses in the house style, and gamification built around a points store and achievements. This review states both halves as the record demands: the paper is clean, and the scale is unproven — one year old, small, with no verified payout history yet. And one warning up front: a glowing review profile circulates for a lookalike domain that is not this casino.
What you need to know in 30 seconds
- LicenseCuraçao (GCB-era certificate portal; certificate link supplied — verification pending)
- OperatorComplete Technologies N.V. (Curaçao) — single-brand operator in our files; since 2025
- NetworkMakeberry Affiliates — footer-declared; siblings RocketPlay and WinSpirit under different owners
- CurrenciesEUR, USD, CAD, NZD + 12 crypto rails incl. Solana and DAI
- Software providers69 in the operator's kit — and visibly growing past it (date every count)
- Game library~6,000: ~5,000 slots + ~900 live + sportsbook; Lucky Store gamification
- Withdrawal caps$2,000/day; monthly figure conflicting between sources — pin live
- MobileBrowser/HTML5, responsive, no app; 8 locales
WORTH KNOWING
Two numbers shape the money here, and one honesty shapes the trust. The welcome bonus caps at €200 in euros at 40× wagering with win limits of €2,000 on the bonus and €200 on the spins — but the same offer caps at C$1,000 or A$1,000, five times larger, so read it in your own currency and never convert. Withdrawals run through a $2,000 daily ceiling, with the monthly cap stated as $30,000 in the operator's kit and €25,000 by a desk — unresolved, so pin it in the live terms. And the trust honesty: this brand is one year old with no verified payout record at scale — nothing bad found, nothing yet proven.
What the library actually offers
The lobby runs about 6,000 titles — roughly 5,000 slots and 900 live games — plus a full sportsbook, across verticals from Megaways and jackpots to crash, scratch, bingo and game shows. The operator's kit names 69 providers (Pragmatic Play and its live arm, Play'n GO, Push Gaming, Nolimit City, ELK, Yggdrasil, Playtech, Novomatic, Aristocrat, BGaming and a long tail, with live floors from LuckyStreak, Vivo, Imagine, Playtech Live and Skywind Live) — and the live footer already shows studios beyond the kit, with desk counts adding more still. The lobby is outgrowing the operator's own paperwork, so any provider count deserves a date attached. There are no exclusive titles — the kit says so itself — and the stated RTP band is 95–96%, a notch below the flagship sibling's: configuration inside this umbrella is per-brand.
The identity is the gamification city: a Lucky Store where accumulated coins convert to spins, bonuses or cash, achievements and tournaments, provider drop campaigns, and a VIP track offering up to 15% daily deposit insurance and up to 10% weekly cashback with higher and faster payouts by tier. It's the house playbook scaled to a junior brand — and against older names in the online casino directory, the catalogue is genuinely competitive for a 2025 launch, even if nothing else about the brand has had time to be.
Deposits, withdrawals, verification
The cashier runs four fiat currencies — the narrowest set in the stable — alongside a wide crypto board (BTC, ETH, LTC, XRP, DAI, USDC, USDT, DOGE, TRX and more, with Solana live on the footer before it reached the kit). Deposits take cards, Apple Pay and Google Pay, Interac from C$10, open-banking rails, vouchers and MiFinity from a €/$20 floor; withdrawals run from a €/$50 minimum through bank rails, Interac, SEPA, cards, MiFinity and crypto, fee-free from the casino's side. Advertised speeds are genuinely quick: e-wallets, crypto and Interac in 0–4 hours after approval, cards and bank from an hour to five days, with a 30-minute-to-24-hour pending window processed around the clock.
The ceilings are the friction point, and they need exact treatment. The daily withdrawal cap is $2,000 — a genuinely low tap for any meaningful win — while the monthly figure is contested between the operator's own $30,000 and a desk's €25,000, so the live terms hold the real number and should be read before any worked math. VIP status raises the limits by tier. The bonus economics carry the same junior-brand signature: the welcome (100% plus 100 spins, then 200%) is capped at €200 per leg in euros but C$1,000 or A$1,000 in those currencies, at 40× wagering with €2,000/€200 win limits and spins dripped 20 a day — tight terms, honestly disclosed, and quoted per-currency here because converting them misleads in both directions. The redeeming design is the house non-sticky architecture: real money plays first, and cancelling before touching bonus funds lets a winner cash out clean. The gentlest recurring term in the whole stable also lives here — a Thursday no-deposit cashback at just 5× wagering with a 25× win ceiling, small but actually clearable.
Where the operator meets the player
Support runs 24/7 live chat plus email — and use the address on the live footer ([email protected]), because the operator's kit still prints an older domain: a small divergence, but the footer governs. There's no phone line. The documented service record is, honestly, empty — not negative, empty: the brand is too young for a complaint file, and the glowing 173-review consumer profile circulating online belongs to a lookalike domain, not to this casino, so no verified user record exists either way. Absence of history is not evidence of quality; it's the core of why the score sits where it does.
Responsible gambling is the thin spot: deposit limits, loss limits and self-exclusion are present per the operator's own checklist, while wager and session limits, cooling-off, reality check and registry participation are absent — a markedly shallower stack than the flagship sibling's, proving RG depth is per-brand even inside one umbrella. A help-organization link and GDPR badge sit on the footer. One clause deserves precise quotation without endorsement: the kit states the casino is “VPN friendly: yes — but you need ID/passport of the registration country for verification” — the opposite stance to its sibling's flat no, and one that sits uneasily beside geography-based protections. Eligibility runs a whitelist model unique in our files: 18 jurisdictions restricted, 31 countries enumerated as open for registration, and everything else consigned to a discretionary “legally uncertain territories” clause — so treat the open list as the real footprint, note that one market is restricted only “if physically present in Australia at the time of play,” and check the live lists for your jurisdiction. Mobile is responsive browser play in eight locales, no app.
Is LuckyHills worth signing up at?
Clean terms and honest architecture on a brand too young to have proven anything.
MAKES SENSE IF
- You want fair, non-sticky bonus design and don't mind being early.
- You play at stakes where a $2,000 daily tap never binds.
- You bank by Interac, Apple/Google Pay or crypto and value 0–4h payout claims.
LESS GOOD IF
- You want a proven payout record — none exists yet at scale, in either direction.
- You're in the euro zone — the €200 welcome cap at 40× is the stable's tightest.
- You rely on session tools or cooling-off — the RG stack doesn't include them.
Editor's observations
The score needs explaining rather than hiding, because the components tell a better story than the headline. The independent index sits at 6.7, above average — the lowest in the Makeberry stable, under the same umbrella as the 9.8 record-holder — and yet the clause audit inside it found nothing: no rules the reviewers consider unfair or predatory, a finding most casinos twice this age don't earn. What drags the number is size and youth — a 2025 launch with small estimated revenues, under a methodology that explicitly favours big casinos. The honest sentence is “nothing wrong found yet, and not enough history to prove it,” which is a categorically different 6.7 from one earned through bad clauses. The gap between this brand and its flagship sibling isn't paper — it's track record, and only time closes it.
The money mechanics are junior-brand economics, disclosed without disguise. In euros the welcome is the stable's tightest — €200 per leg at 40× with €2,000 and €200 win limits — while the same offer in Canadian or Australian dollars caps five times higher, which is why I'd never let a converted figure stand in for the per-currency table. The $2,000 daily withdrawal ceiling is the clause a real winner will feel, and the monthly cap is genuinely unpinned between the kit's $30,000 and a desk's €25,000 — the live terms decide. Against that: the house non-sticky design is real and player-favourable, the Thursday cashback at 5× with a 25× ceiling is the only recurring offer in this stable a casual player can actually clear, payouts claim 0–4 hours on the fast rails, and — an odd flex for the junior brand — the €5,000 live-table max bet is the highest in our entire catalogue.
The maps and the moving parts reward attention. The geo model is a whitelist — unique in our files: 31 countries enumerated as open, 18 restricted, and everything else in a discretionary “legally uncertain territories” zone, which makes the open list the brand's real footprint and the physical-presence formulation on one restricted market worth quoting exactly. The sister brand's map differs in both directions — per-brand lists inside one umbrella, again. And the casino is visibly outrunning its own paperwork: the live footer carries a support address, a crypto rail and live studios the kit doesn't know about yet. That's what a brand scaling in real time looks like, and it means every count on this page is dated by design.
The quarantine is the note I'd underline. A lookalike domain — theluckyhills.club — carries its own glowing consumer-review profile; a first-person marketing site targets one market under a near-identical name; placed articles pad the search results. None of it is citable, and the practical consequence cuts both ways: the praise you'll find likely isn't about this casino, and no verified user record for the real domain exists yet at all. Add the pending items — the licence certificate screenshot (the link is in the operator's own kit), the badge targets to verify — and the shape of the brand is exactly what the opening said: concordant corporate paper confirmed three ways including the strongest footer-declared network attribution we hold, clean clauses, thin history. Clean terms, tiny caps, history pending.
Pros and cons
PROS
- A clean clause audit — no unfair or predatory rules found in the terms.
- Non-sticky bonuses and the stable's gentlest recurring offer (5% cashback at 5×).
- Fast, fee-free payout claims: 0–4 hours on e-wallets, crypto and Interac.
- Concordant corporate and network paperwork, footer-declared umbrella included.
- ~6,000 games with 900 live titles, a sportsbook and genuinely built gamification.
CONS
- One year old, small, with no verified payout record — the score reflects it.
- A $2,000 daily withdrawal ceiling, with the monthly cap conflicting between sources.
- A €200 welcome cap at 40× with tight win limits in euros — five times looser in CAD/AUD.
- A thin RG stack: no wager or session limits, cooling-off or reality check.
- A lookalike-domain field polluting its reputation data, and a certificate screenshot still pending.
FAQ — LuckyHills review
Who operates LuckyHills, and under what licence?
Complete Technologies N.V. of Curaçao — concordant across the operator's kit, a major watchdog and an independent directory — under a Curaçao licence whose certificate link is supplied in the operator's materials, with the GCB seal on the footer. Commercially it belongs to the Makeberry Affiliates umbrella alongside RocketPlay and WinSpirit, each owned by a different company.
Is LuckyHills safe? Why is its rating only above-average?
The clause audit found nothing unfair or predatory in its terms — a genuinely clean read — and the corporate paperwork checks out three ways. The mid-tier score reflects youth and size, not misconduct: the brand launched in 2025, has no verified payout history at scale, and the rating methodology favours bigger casinos. Nothing bad found, nothing yet proven — both halves are true.
What is the welcome bonus?
100% plus 100 free spins, then 200% on the second deposit — capped at €200 per leg in euros but C$1,000 or A$1,000 in those currencies, so read it in your own currency. Terms: 40× wagering, win limits of €2,000 on the bonus and €200 on the spins, spins dripped 20 a day. The design is non-sticky: real money plays first, and cancelling before touching bonus funds lets you cash out clean.
What are the withdrawal limits and speeds?
A $2,000 daily ceiling, raisable by VIP tier, from a €/$50 minimum — with the monthly cap stated as $30,000 by the operator and €25,000 by a desk, so confirm the live figure before planning around it. Speeds are quick when approved: e-wallets, crypto and Interac in 0–4 hours, cards and bank from an hour to five days, processed around the clock, fee-free.
Where is LuckyHills available?
It runs a whitelist model: 31 countries are enumerated as open for registration, 18 jurisdictions are restricted, and everywhere else falls into a discretionary “legally uncertain territories” clause — so the open list is the real footprint. One market is restricted only “if physically present” there at the time of play. Check the live terms for your jurisdiction; the lists differ from its sister brands' in both directions.
Is theluckyhills.club the same casino?
No — and this matters for anyone researching the brand. The .club domain carries its own glowing consumer-review profile that does not belong to luckyhills.com, a separate first-person marketing site targets one market under a near-identical name, and placed articles circulate on unrelated domains. None of it is citable as this casino's record, which currently has no verified user history at all.
What's the deal with the VPN clause?
The operator's own materials state it verbatim: “VPN friendly: yes — but you need ID/passport of the registration country for verification.” We report that stance precisely and without endorsement — it's the opposite of its flagship sibling's flat no, it sits uneasily beside geography-based player protections, and verification will still anchor your account to your registration country's documents.
What games and safety tools are available?
About 6,000 titles — 5,000 slots, 900 live games — plus a sportsbook, from 69-and-growing providers, wrapped in the Lucky Store points economy with achievements and VIP perks. Responsible-gambling tooling covers deposit limits, loss limits and self-exclusion only — no wager or session limits, cooling-off or reality check — a thinner stack than its flagship sibling's, so plan your own guardrails accordingly.
How we tested this casino
This casino has not been tested by our staff. The operator, network and terms come first-party from the Makeberry brandbook and a live footer capture with desk corroboration — before signing up, read the welcome caps in your own currency (the euro figure is five times tighter than the CAD/AUD ones), pin the monthly withdrawal cap in the live terms given the conflicting figures, note the $2,000 daily ceiling against any win you'd realistically chase, use the support address shown on the live footer, ignore any reviews attached to the .club lookalike domain, and remember that a one-year-old brand's clean record is a starting point, not a guarantee.
The short version
Test it only if you're comfortable being early — LuckyHills pairs a genuinely clean clause audit, concordant paperwork and the stable's fairest recurring cashback with a $2,000 daily tap, the tightest euro welcome in its family at 40×, a thin safety-tool stack, and precisely zero verified payout history, because at one year old the only thing this casino hasn't disclosed is proof.
At a glance
| License | Curaçao (GCB portal); certificate screenshot pending |
| Operator | Complete Technologies N.V.; single-brand; since 2025 |
| Network | Makeberry Affiliates — footer-declared (RocketPlay, WinSpirit siblings) |
| Game library | ~6,000 (5,000 slots + 900 live) + sportsbook; 69+ providers |
| Welcome bonus | 100%+100FS then 200%; €200/leg (C$1,000/A$1,000); 40× |
| Win limits | €2,000 bonus · €200 FS · 25× on cashback |
| Bonus design | Non-sticky; Thursday 5% cashback at 5× wagering |
| Withdrawal caps | $2,000/day; monthly $30k kit vs €25k desk — pin live |
| Speeds | E-wallets/crypto/Interac 0–4h; cards 1h–5d; fee-free |
| Support / RG | 24/7 chat + .app email; deposit/loss/self-exclusion only |
Information accurate at time of research — casino terms, bonus offers, and payout policies may change at the operator's discretion.
Withdrawals
Processing times and per-transaction limits across the available payment methods.
LuckyHills Casino progressive jackpots
Real-time amount, hit history, and our Jindex - a 0-10 imminence score that combines how close the pot is to the historic average and how long since it last paid.
| Game | Amount | Hits | Avg. win | Jindex |
|---|---|---|---|---|
MegaMoolah | €12,756,886.24 | 63 | €7,306,700.57 | 10.0 |
Bounty of the Beanstalk | €1,071,027.90 | 2 | €532,664.65 | 10.0 |
Sweet Party €10 | €972,334.30 | 40 | €934,306.01 | 10.0 |
Chest of Plenty | €682,071.73 | 15 | €130,399.53 | 10.0 |
Adventures in Wonderland | €533,135.93 | 2714 | €384.73 | 10.0 |
Pharaoh's Treasure | €499,389.38 | 8 | €755,525.96 | 5.8 |
MajorMillions | €464,540.15 | 235 | €649,063.81 | 10.0 |
Gold Rally | €448,411.87 | 15 | €694,812.46 | 10.0 |
Cat in Vegas | €330,604.92 | 14 | €295,201.51 | 10.0 |
Beach Life | €241,230.09 | 3 | €2,632,249.38 | 1.1 |
Winnings of Oz | €203,062.23 | 10 | €262,357.95 | 10.0 |
Marvel Ultimate Power | €125,447.28 | 73 | €551,180.80 | 1.4 |
Other casinos to consider
Top-rated alternatives by our Frank Score - vetted on payouts, terms clarity, support, and player reports.
Sister casinos
Brands run by the same operator — risk and reputation tend to travel across a group, so a problem at one is worth knowing about here.
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