A player review is only as good as the one thing the player knows and nobody else does: what happened to their money, and when. FXClock asks for that and nothing else. One tap when the withdrawal is requested, one tap when the money lands. The interval is the review. It is recorded while it happens, shown while it runs, and aggregated only once there are enough of them to mean something.
Why a stopwatch instead of stars
Star ratings and free-text reviews collect opinions, mostly from people who are either angry or paid, and they collect them after the fact. The result is unverifiable, unquantifiable and, in this industry, routinely gamed. A withdrawal time is different: it is a fact about the player’s own experience, it has a natural unit, it can be compared across players and across casinos, and it is expensive to fake at scale because a fake clock has to be started and stopped at plausible times by someone who keeps coming back. Everything else FXClock records is a structured answer, never an adjective.
How a clock works
On any casino review with FXClock enabled, a player taps Start a clock the moment they request a withdrawal, choosing the payment method and, optionally, an amount band and a way to be reminded (Telegram, email, or none). The clock appears on the page immediately, ticking, visible to every reader — including the casino. When the money arrives the player taps Received and answers three questions while the memory is fresh: whether identity checks were requested and when, whether documents beyond an ID were asked for, and whether the full amount arrived. That stops the clock. A player can also close a clock as refused.
Reminders go out on day 3, 7 and 15. A clock still running after 30 days is closed automatically as unresolved and counted as such on the brand page: a withdrawal that never arrives is data, not silence. Past payouts can be logged from memory as well; they are recorded at the lowest grade and kept out of the headline number.
The four verification grades
Every clock carries a letter that says how much we can vouch for it. The letter is the only identity a clock has; FXClock never asks for a name.
- A — Stop time locked on-chain. For crypto payouts, the player pastes the transaction id. We look it up on the public chain, check that it is confirmed and that its timestamp falls inside the clock’s window, and replace the tap with the block time. The stop is then a fact recorded by the blockchain, not by the player.
- B — Deposit verified. The clock is matched to a first deposit reported to us by the casino’s affiliate program for the same click. Available only where the program passes the data needed to match; shown as unavailable elsewhere.
- C — Contact verified. The player reached the clock through a Telegram account or an email link they own.
- D — Anonymous. No channel. Still counted, still shown as anonymous.
The grade never changes the arithmetic of the median: every live clock that was stopped counts once. It changes how much weight the desk gives a clock when it reads the data, and how the clock is labelled to readers.
What the numbers mean
The headline figure on a brand page is the median time from request to receipt across stopped clocks, with a distribution in four bands: under 24 hours, one to three days, four to seven days, over a week. The median is shown only once a brand has ten stopped clocks. Below that, the page says so and shows nothing weaker. Refused withdrawals, unresolved clocks and clocks excluded by our checks are counted separately and shown separately; none of them is folded into the median.
FXClock output is never presented as a rating. It is not marked up as one, it does not feed the FXShield™ Safety Index, and it is not blended with the desk’s own withdrawal test. Where both exist on a page, they are shown as two numbers with two labels: what the desk measured once under controlled conditions, and what players are timing right now. They inform each other; they never merge.
What the desk can and cannot do
- Cannot start, stop, re-time, re-grade or edit a clock. There is no interface for it, and the record of every clock is an append-only event log.
- Can approve or reject the optional one-line note a player leaves. Notes are never counted and never shown before moderation.
- Can hide a clock for abuse, with a reason from a fixed list, and restore it. Hidden clocks stay stored and appear in the “excluded” count on the brand page, so the intervention is visible.
- Can switch FXClock on or off per casino.
Abuse controls
Clocks are rate-limited per connection, one running clock per player per casino, and scored at stop. A stop within two minutes of the start, repeated clocks from the same contact on the same brand, bursts from the same network, and notes containing links or contact details all add to the score; at three points the clock is excluded automatically. Transaction ids are unique across the whole system, so one payout cannot back two clocks. Nothing is deleted: excluded clocks are kept and counted as excluded.
What we keep, and for how long
Timestamps, the structured answers, the payment method and amount band, the verification grade, and the country reported by our network provider at the start. A reminder contact, when given, is stored encrypted and used only for the three reminders and the closing message; it is deleted 90 days after the clock closes, together with every connection fingerprint. Receipts show no player identifier. Transaction ids are public chain data and are not shown on receipts.
Versioning
The rules on this page — the threshold of ten, the 30-day closure, the abuse scoring, the grade definitions — are versioned. The current set is v1.0, published September 2026. Changes are documented here before they take effect, so any number on a brand page can be traced to the rules that produced it.
FAQ
Why do you not ask for a name or a screenshot?
A name is the easiest thing to invent and the hardest to moderate, and a screenshot proves little without the account it came from. The verification grade tells readers exactly how much a clock has been checked, which is more than a nickname ever could. Where real proof exists — a transaction on a public chain — FXClock uses it.
Can a casino remove a clock it does not like?
No. Nobody can edit a clock, including us. A casino that believes a clock is fraudulent can write to the editors like anyone else; if our checks agree, the clock is hidden with a stated reason and stays visible in the excluded count.
Why is the median shown only from ten clocks?
Because three numbers do not describe a casino, they describe three people. Ten is the point at which a median stops moving wildly with each new clock. Until then the page shows the clocks it has and says plainly that it is not enough.
My withdrawal arrived after the clock closed as unresolved. What now?
Log it as a past payout on the same page. It is recorded at grade D and kept out of the median, because it was timed from memory rather than as it happened, but it is recorded.
Does the desk’s own withdrawal test use FXClock data?
No. The FXShield test is run by the desk, once, under controlled conditions, and produces the Safety Index. FXClock is the crowd’s version: many clocks, uncontrolled, from real players. The two are shown side by side and never combined.