What's in a name? When it comes to naming an online casino, a name can be a key ingredient to drawing players for a look and see. In 2014, casino owner/operator Pomadorro N.V. opted to name its new online casino Joycasino. All indications are that the name is appropriate. There are a lot of things to like about this casino, which certainly justifies the name.
The website itself does nothing to diminish the notion this is a site worth visiting. While the color scheme and motif are pleasant enough, the site generates excitement with lots of fun with its advertising features and graphics. If there is any complaint about the home landing page, it would have to be the page gets a little busy and confusing at times. Also, the site is easy enough to navigate, but not all the relevant user information is easy to find.
A rather comprehensive promotions package starts with a welcome bonus that includes a generous matching percentage and a few free spins on a designated slot game. From there, the player has a chance to participate in re-load bonus opportunities, lotteries and a variety of high-stake tournaments. Joycasino does not currently have a VIP programs, but they do offer comp points and rebates to customers based on levels of participation.
Joycasino is powered by the ever-popular Net Entertainment and Microgaming software platform. Over the past year, NetEnt has done a good job of expanding its platform and number of games. Currently, Joycasino is available via instant play mode while a subsequent mobile app would seem to be inevitable. The site offers no disclosures related to game fairness certification.
With the combination of Net Entertainment and Microgaming, players have access to hundreds of the most popular and innovative slot games on the market. Other gaming categories include video poker, table games (Casino Hold'em, blackjack, roulette, Red Dog and baccarat) and live dealer games (blackjack and roulette). Leading game titles include "Dead or Alive," Go Bananas," "Immortal Romance," "Game of Thrones," "Dracula" (new), "Gonzo's Quest" and "Avalon II."
Joycasino operates under the licensing and regulations provided by the Government of Curacao. In order to maintain strict software security guidelines, they employ bank level 128-bit SSL encryption technology combined with innovative firewalls.
Players should have no difficulty finding a convenient banking option, considering the site offers many of the most popular methods. Included on the list of options are Skrill, Visa, Visa Electron, MasterCard, Neteller, Maestro, Web Money and bank transfer. For withdrawals, players will be required to endure a short pending period and to submit documentation that provides proof of address and identification.
While customer service is not available via phone, there are two other reliable methods for contacting the department. Those methods are email (24/7/365) and a live chat function that operates during normal business hours.