How the Frank Score works
A proprietary editorial rating combining objective facts about the operator with weighted player feedback into a single 0-10 score.
- Facts score6.74 / 10
- Reviews score0.00 / 10
- Final Frank Score6.74 / 10
The two influence bars above show how much each component weighs in the final score for this casino. As more verified player reviews come in, Feedbacks influence grows.
Read full methodology →21Casino Review
21Casino Review - Introduction
21Casino is an online casino that’s regulated in the UK and Curaçao. It comes with a desktop and mobile site, which is available in English, Swedish, German, Finnish and Norwegian. Here you’ll find a registration bonus, as well as deposit deals, progressive jackpots and well over a dozen of game providers. There are some downsides, however, including banking; so before you make any further commitments, have a look at our full 21Casino review and players’ comments.
Bonuses
If you like no-deposit bonuses, then 21Casino has good news for you. Sign up and they’ll credit you a handful of free spins. From there you can step up the game and make your first deposit, which will also be sponsored by the casino, with a match bonus and spins on a NetEnt game of your choice. T&C apply at all times, which from the first impression appear to be fair enough.
Signup and welcome bonuses aside, 21Casino also has reload campaigns and a loyalty program. The latter’s a basic scheme that’s based on points that are given for real money bets, proportionally to the game you play. Once you have enough loyalty points, you can redeem them for bonus money. That said, don’t count on this program too much, but keep your eyes open for fresh promotions and updates.
Software
21Casino is a powerhouse when it comes to the choice of providers. There’s over a dozen of them, including NetEnt, Leander, Genesis Gaming, NYX Interactive, Quickspin, Thunderkick, Blueprint, Amaya, ELK Studios, Aristocrat, etc. Feel free to sort the content by developer, popularity, RTP or main categories. There’s no download required and all games can be sampled for free before registration. As far as mobile experience goes, there’s not much to complain other than the lack of games choice and absence of demo modes.
Games
21Casino seems to be up to date with the newest releases. Some of their most popular games include titles like Starburst, Foxin’ Wins Again, Holly Madison, The Lab, from ELK Studios, and Queen of the Nile II, from Aristocrat. Progressive jackpots are up for grabs on games like Mega Fortune, Arabian Nights, The Pig Wizard and Hall of Gods, to name a few.
Table and card game enthusiasts will be pleased to have a choice between RNG and live dealer variants, which come from NetEnt’s revamped live casino platform. Play blackjack, roulette, table or video poker, including high roller variants and the ones from Felt Games.
Security
21Casino is managed by Imperium Network Solutions Limited and operated by Caddell Limited N.V. Their services are licensed by the UK Gambling Commission and the Government of Curaçao.
Banking
Banking is one of the areas where 21Casino still has room for improvement. That’s because there’s a 2-day pending time, before they even start processing a withdrawal request. On the other hand, players have plenty of payment options, including credit and debit cards, as well as Skrill, Neteller, paysafecard, Trustly, SOFORT, and Giropay.
Customer Service
Customer help is available via live chat and email, from 10am to 1am CET, Monday to Sunday.
Having built a first impression or experienced it first-hand, submit your own review right below, along with a star rating.
Withdrawals
Processing times and per-transaction limits across the available payment methods.
21Casino progressive jackpots
Real-time amount, hit history, and our Jindex - a 0-10 imminence score that combines how close the pot is to the historic average and how long since it last paid.
| Game | Amount | Hits | Avg. win | Jindex |
|---|---|---|---|---|
MegaMoolah | €12,094,200.81 | 63 | €7,306,700.57 | 10.0 |
MajorMillions | €446,555.40 | 235 | €649,063.81 | 5.2 |
TreasureNile | €49,665.45 | 687 | €76,826.59 | 10.0 |
CashSplash | €9,726.27 | 3216 | €18,149.51 | 10.0 |
Other casinos to consider
Top-rated alternatives by our Frank Score - vetted on payouts, terms clarity, support, and player reports.
Sister casinos
Brands run by the same operator — risk and reputation tend to travel across a group, so a problem at one is worth knowing about here.
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What players say
Terrible banking with slow money out and even slow money in!! I like the casino, the slots are all properly presented etc etc etc but not enough to make up for the movement of money through this gaming site.