How the Frank Score works
A proprietary editorial rating combining objective facts about the operator with weighted player feedback into a single 0-10 score.
- From facts7.26 pts
- From player reviews0.00 pts
- Frank Score7.26 / 10
The two parts add up to the score. The bars above show each part’s share of it for this casino; as more verified player reviews come in, the reviews’ share grows.
Read full methodology →Vegaz Casino – Clean licence paper, cap-and-forfeit welcome
Vegaz has run since 2020, and since September 2025 under a new operator and a new licence. The paperwork is the best in its class. Moonseeker SRL of San José, Costa Rica, is named with its registration number and address in the footer and the terms; the Anjouan licence is printed with its issue date, and the regulator's validator returns it as valid for this domain, operator and address included. Disputes have a named ADR body. The contract promises a decision on every withdrawal within two business days. Then comes the welcome. It is sold as zero wagering. The terms make it a sticky bonus that never becomes withdrawable, with cashouts capped at five times the bonus. Play runs at €4 a spin at most, away from roughly 120 excluded slots. Rakeback and cashback carry 10× wagering. Standard accounts withdraw at most €2,500 a week. None of it is hidden. All of it sits in documents the marketing does not quote.
What you need to know in 30 seconds
- LicenseAnjouan ALSI-202509006-FI1 — VALID on the regulator's validator (11/2026) with operator, address and domain; issued 16/09/2025, expires 15/09/2027
- OperatorMoonseeker SRL, Costa Rica (reg. 3-102-911192) — operator since 09/2025; the brand has traded since 2020 under a previous company
- Games~10,000 titles from 95+ studios (operator figures) · Evolution-led live floor · sportsbook with in-play
- Welcome pack€1,000 + 150 FS over three deposits — no wagering, but sticky: bonus removed at withdrawal, cashout capped at 5× the bonus, €4 max bet, ~120 slots excluded
- Crypto offers150% to €300 wager-free (cap 5× deposit) or 300% to €600 at 60× deposit + bonus (cap 10× deposit), both from €100
- WithdrawalsMin €30 · 1× deposit turnover · decision within 2 business days · €2,500/week and €10,000/month at Standard status
- LoyaltyRakeback, cashback and rank-up rewards carry 10× wagering; rewards expire after 2 months
- DisputesSupport → dispute team → regulator form via the seal → EADR, binding · Anjouan law
- Self-exclusion???? Covers this casino only — six other casinos on the same licence stay open
- Support & record24/7 chat + e-mail, no phone · 7.0 at a major watchdog, not blacklisted, small direct complaint file
WHAT “ZERO WAGERING” MEANS HERE
The terms work their own example. Deposit €100, take a €100 bonus, grow the balance to €600: the withdrawal is €500, because the bonus comes off at the request. At the top of the first leg, €300 plus €300 can cash out at most €1,500, and the €300 bonus never leaves. The €4 bet ceiling and the excluded-games list stay in force until “the withdrawal request has been processed”, and the casino keeps a discretionary right to impose 5× wagering on the deposit for anti-money-laundering reasons. Read it as extra playing time with a ceiling. The bonus is chosen in the cashier before the deposit is confirmed. Leaving it unclaimed is a real option.
A full aggregator lobby with a sportsbook
The operator counts about 10,000 titles from more than 95 studios. Pragmatic Play, Hacksaw, NetEnt, Play'n GO, Nolimit City, Relax, Big Time Gaming and Thunderkick carry the slots; Evolution leads the live floor, with Pragmatic Live and Ezugi beside it. Crash games, fast games, video poker and a sportsbook with in-play betting share one wallet. Two exclusions matter more than the catalogue size. Bonus play locks out roughly 120 named slots and the whole Yggdrasil catalogue. Jackpot, table, live and crash games are excluded as well. Loyalty play earns nothing on six named providers or on crash and fast games, which narrows the marketing line about a share of every spin. The list is long. Read it before choosing a game for a bonus.
Two business days, €2,500 a week
Deposits start at €10 with no deposit fee, across cards, e-wallets, bank rails and nine or more coins; account currencies include the euro, the dollar and four others. Withdrawals start at €30 after one full turnover of the deposit, return by the deposit method, and are approved or refused within two business days by contract, with reasons owed if a decision passes ten. Ceilings depend on a status the casino assigns at its discretion. Standard accounts withdraw up to €2,500 a week and €10,000 a month, and Enhanced accounts double both; wins of €20,000 or more pay in instalments. The marketing promises payouts in 24 hours with no fees; the terms say two business days and “we may charge fees for processing withdrawals”. Verification precedes any payout: ID and proof of address first, then source of funds and a politically-exposed-person declaration once deposits pass $10,000. One account per person applies across every brand of the operator. Idle accounts pay €5 a month after six months without a transaction, with a warning up to a month ahead. Two business days is a good contract. The weekly ceiling is the number to plan around: a €10,000 win takes four weeks at Standard status.
The welcome is a first-deposit match that runs on over three deposits — 100% up to €300, then 50% up to €400, then 100% up to €300, each with 50 free spins — for €1,000 and 150 spins from €20 a deposit. There is no wagering on the bonus or the spins. There is also no way to withdraw the bonus. It is sticky: forfeited the moment a withdrawal is requested, with cashouts capped at five times the bonus, a €4 maximum bet, bonus-buy features banned and the excluded-games list in force. The spins need one turnover of the deposit that generated them. Two deposits without a bonus must come before any regular promotion, and the terms state no validity period. For crypto deposits of €100 or more there are two alternatives: a crypto bonus of 150% up to €300, wager-free and capped at five times the deposit, or 300% up to €600 at 60× deposit plus bonus, non-sticky, €5 maximum bet, capped at ten times the deposit. The second needs €48,000 of wagering on a €200 deposit — 9,600 spins at the ceiling — for a €2,000 cap. The wager-free version is the better one. Loyalty is where the marketing and the terms diverge most: rakeback, cashback, rank-up rewards and cash prizes all carry 10× wagering and expire in two months, and leaderboard cash credits only when the balance is under €5. No-deposit spin winnings are capped at €30 and need a deposit before withdrawal.
Round-the-clock chat, a named referee
Live chat runs 24/7, with e-mail behind it and no phone line. The complaints ladder is the most complete we see at this tier: support, then the operator's dispute team, then the regulator's own complaint form through the seal, then EADR, an independent ADR body whose decisions bind, under Anjouan law. One limit on that ladder sits outside the casino's own list. The regulator's exclusion list names four territories the casino's terms accept; players there are outside the licence's scope, so the regulator's route does not cover them. Check both lists. Responsible-gambling tools run through support: deposit limits apply at once when lowered and after 24 hours when raised, and self-exclusion or a break can be set by chat. The balance stays withdrawable during exclusion. The exclusion stops at this brand: the same operator runs six other casinos on the same licence, and the terms say they stay open. A player who needs a full break must exclude at each one. The record is short and partly inherited. A major watchdog rates the brand 7.0, above average, with no blacklist and a small direct complaint file, but its page still shows the previous operator's licence, so the rating straddles two companies. No consumer-review profile exists for this domain; look-alike pages under similar names do. The site runs in the browser, no app.
Who this casino is for
Strong paper, conditional bonus.
MAKES SENSE IF
- You want a licence verifiable down to operator, address and domain, with a named ADR body.
- You play without the welcome, or read it as capped extra play time.
- You withdraw in amounts that fit €2,500 a week.
LESS GOOD IF
- You expect “zero wagering” to mean withdrawable bonus money.
- You win big at Standard status — €10,000 takes a month to leave.
- You need one self-exclusion to cover every casino of the same operator.
Paper first, then arithmetic
Five documents agree, which is rare. The regulator's validator returns the licence as valid for vegazcasino.com and names Moonseeker SRL with its San José address; the public register lists the licence as valid from 16 September 2025 to 15 September 2027; the footer and the first section of the terms carry the same company, number and address; and the terms state the issue date themselves. Few files in this catalogue are this clean. The date matters for a second reason. Vegaz has traded since May 2020, and until September 2025 it ran under a different company with a Curaçao licence. Anything dated before the switch belongs to that company — including most of what desks and watchdogs still print about the brand. The current operator runs six other casinos on the same licence and settles payments through a Cyprus agent named in the terms. Neither fact weakens the paper. The first one matters for self-exclusion.
The welcome needs arithmetic, not adjectives. Without a bonus, a €300 deposit is €300 of cash, withdrawable after one turnover. With the first-leg bonus it becomes €600 of balance at €4 a spin, on a narrower game list, with the €300 bonus removed at withdrawal and the total capped at €1,500. The bonus adds play time and a ceiling. It never adds cash. For a player who would stop at a modest win anyway, that is extra play at no wagering cost — a real benefit inside its limits. For one chasing a large win, the cap decides. The loyalty scheme follows the same pattern: the rates are real, and 10× wagering stands between them and the cashier. The withdrawal side is better than the bonus side. Two business days by contract, a €30 minimum and a €10 deposit floor make small play cheap to start and cheap to stop; the €2,500 weekly ceiling makes large wins slow. The watchdog's complaint file is short and partly from the previous company's years; read its cases before a first large deposit. The licence has no small print; the welcome is all small print.
Pros and cons
PROS
- Licence validated by the regulator down to operator, address and domain; register, footer and terms agree.
- Named ADR body (EADR, binding) and a regulator complaint route through the seal.
- Withdrawal decision within two business days by contract; €10 deposit and €30 withdrawal minimums.
- 24/7 live chat; ~10,000 titles and a sportsbook on one wallet.
- Wager-free welcome and crypto bonus — sticky, but with no wagering cost.
CONS
- “Zero wagering” welcome is sticky: bonus removed at withdrawal, cashout capped at 5× the bonus, €4 max bet.
- Roughly 120 slots, all of Yggdrasil and whole game categories excluded from bonus play.
- €2,500 a week and €10,000 a month at Standard status, assigned at the casino's discretion.
- Loyalty rewards carry 10× wagering; the marketing's 24-hour, fee-free payouts are not in the terms.
- Self-exclusion does not reach the operator's six other casinos; the licence excludes territories the casino accepts.
FAQ — Vegaz Casino review
Is Vegaz Casino licensed?
Yes. Moonseeker SRL of Costa Rica (registration 3-102-911192) holds Anjouan licence ALSI-202509006-FI1, issued on 16 September 2025 and valid until 15 September 2027. The regulator's validator confirms it for vegazcasino.com, naming the operator and its address, and the footer and terms carry the same details. Before September 2025 the brand ran under a different company with a Curaçao licence; older reviews may still show that one.
Is Vegaz Casino safe to play at?
On paper it is among the strongest files at its tier: the licence is validated down to the domain, and disputes go to a named ADR body whose decisions bind. The risks are in the money rules, chiefly a sticky welcome capped at five times the bonus and a €2,500 weekly withdrawal ceiling at Standard status, and in a self-exclusion that covers this brand only. A major watchdog rates it 7.0, above average, with no blacklist.
Is the Vegaz welcome bonus really wager-free?
Yes, and that is not the whole answer. No wagering applies, but the bonus is sticky: it is removed when you request a withdrawal, cashouts are capped at five times the bonus, bets are limited to €4, and about 120 slots plus jackpot, table, live and crash games are excluded. In the terms' own example, a €100 deposit and €100 bonus grown to €600 withdraw €500. You can also decline it in the cashier before depositing.
How fast are Vegaz Casino withdrawals?
The terms commit to approving or refusing a withdrawal within two business days, after one turnover of the deposit and identity checks; the marketing's 24 hours is not in the contract. The minimum is €30; the maximum is €2,500 a week and €10,000 a month at Standard status, doubled at Enhanced, and €20,000 or more pays in instalments. We have not timed a withdrawal here.
Does Vegaz Casino charge fees?
Deposits are free. For withdrawals, the terms reserve the right to charge processing fees, although the casino's marketing advertises none. Dormant accounts pay €5 a month after six months without a transaction, with a warning beforehand.
Does self-exclusion at Vegaz cover its sister casinos?
No. The terms say an exclusion at Vegaz does not extend to the operator's other brands, and six other casinos sit on the same licence. Exclude at each one, and consider a device-level gambling blocker as well. Your balance stays withdrawable while you are excluded.
Which countries can play at Vegaz Casino?
The terms exclude 39 countries. The regulator excludes four more territories that the terms accept; players there are outside the licence's protection, so check both lists and your own market's law before registering.
How we checked this casino
This casino has not been tested by our staff. Verify operator terms, payment conditions, and KYC requirements on the casino's website before signing up.
The short version
Worth an account when you take the welcome for what the terms say it is — extra play time with a ceiling, never withdrawable cash — or skip it. The licence is validated down to the domain, disputes have a named referee, and the contract promises a withdrawal decision in two business days. Large wins move at €2,500 a week, loyalty rewards carry 10× wagering, and self-exclusion stops at this brand. Plan around those three rules.
At a glance
| License | Anjouan ALSI-202509006-FI1 · VALID (validator, 11/2026) · 16/09/2025 → 15/09/2027 |
| Operator | Moonseeker SRL, Costa Rica (3-102-911192) · since 09/2025; brand since 2020 |
| Games | ~10,000 titles · 95+ studios · live casino + sportsbook |
| Welcome | €1,000 + 150 FS ×3 · no wagering · sticky · 5× bonus cap · €4 max bet |
| Crypto bonus | 150% to €300 wager-free (5× deposit cap) or 300% to €600 at 60× D+B |
| Withdrawals | Min €30 · 1× turnover · decision in 2 business days · €2,500/week, €10,000/month (Standard) |
| Loyalty | Rakeback and cashback at 10× · rewards expire after 2 months |
| Disputes | Dispute team → regulator form → EADR (binding) · Anjouan law |
| Self-exclusion | This brand only — six sister casinos stay open |
| Support | 24/7 chat + e-mail · no phone |
Information accurate at time of research — casino terms, bonus offers, and payout policies may change at the operator's discretion.
Withdrawals
Processing times and per-transaction limits across the available payment methods.
Vegaz Casino progressive jackpots
Real-time amount, hit history, and our Jindex - a 0-10 imminence score that combines how close the pot is to the historic average and how long since it last paid.
| Game | Amount | Hits | Avg. win | Jindex |
|---|---|---|---|---|
MegaMoolah | €16,076,350.61 | 63 | €7,306,700.57 | 10.0 |
MajorMillions | €554,944.30 | 235 | €649,063.81 | 10.0 |
TreasureNile | €72,732.45 | 691 | €76,704.81 | 10.0 |
CashSplash | €24,301.47 | 3232 | €18,132.10 | 10.0 |
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