Tivoli Casino Review

Tivoli Casino Review - Introduction

The publicly held Tivoli certainly knows a thing or two about entertaining people of all ages. In its homeland of Denmark, the company runs an amusement park for kids and slots parlour and concerts venues for adults. The transition to owning an online casino would seem to be a natural extension of the company's business model. In June of 2014, the company was excited to introduce Tivoli Casino.

General Overview

It's nice to see a website that is succinct and right to the point. The site embraces its royal blue background and use of graphics that give the site an air of sophistication. The site is very easy to navigate and it gives players easy access to games, promotional information and technical details whenever needed. Interestingly, this is one of the few sites that uses the term "campaigns" instead of bonuses or promotions. Again, a sign of sophistication.

Promotions

In regards to those campaigns, the site doesn't put a lot of gusto into providing bonus opportunities, mostly likely choosing to use reputation as a way to draw customers. The welcome bonus is acceptable, though awards have to be earned over the first three deposits. However, the promo does include free spins. On occasion, Tivoli is known to throw out a new promotion or two when least expected. The VIP program is pretty standard, but rather unspectacular.

Software

Tivoli has decided to use a diverse group of software providers as a means of offering players a nice variety of games to choose from. The combination of providers include Microgaming, Play’n GO and Net Entertainment. The site is available in instant play mode with no download required. Currently, there is no access to the casino through mobile apps. While information regarding game certification is not available, players should note the casino operates from a highly regulated jurisdiction and surely those certifications exist.

Games

By using the three software providers mentioned, the site is able to offer hundreds of games that have great graphics and audio features. Tivoli offers many of the standard online casino options, concluding 3D video slots, baccarat, roulette, several versions of blackjack, classic slots and video poker. Some of the leading video slots include "Jack and the Beanstalk", "Gonzo's Quest", "The Dark Knight Rises" and "Big Kahuna - Snakes and Ladders".

Security

As should be expected, player information and all banking transactions are protected by the latest SSL encryption and firewall technology. The site operates out of the Malta jurisdiction where is it licensed by the Lotteries and Gaming Authority.

Banking

Tivoli offers a nice variety of deposit options for its players. Those options include many of the standard methods such as Visa, MasterCard, Skrill, Neteller and via bank wires. Withdrawals are available within a reasonable time-frame using several of the same methods used for deposits. Players will need to send documents as proof of identification prior to making withdraws.

Customer Support

Unfortunately, customer service access and hours are somewhat limited. CSRs are available via email or online request forms from 8:00-22:00 CET.