How the Frank Score works
A proprietary editorial rating combining objective facts about the operator with weighted player feedback into a single 0-10 score.
- Facts score6.41 / 10
- Reviews score0.65 / 10
- Final Frank Score7.06 / 10
The two influence bars above show how much each component weighs in the final score for this casino. As more verified player reviews come in, Feedbacks influence grows.
Read full methodology →Oshi – Crypto-and-Fiat Veteran Running Since 2015
Oshi has been on the board since 2015 by consistent third-party accounts — one of the longest continuous runs among crypto-friendly casinos — and today it operates under Novatrix SRL, a Costa Rica-registered company, on Tobique Gaming Commission licence 0000002, stated identically in the terms and in the site footer, with the regulator's seal displayed as its framework requires. Its terms are also the freshest paperwork in this operator's family, updated in July 2026, which matters because much of the internet still describes a previous ownership era. The product is a hybrid: ten fiat currencies and ten cryptocurrencies over a hundred-studio lobby, with a contract that contains three clauses every depositor should read before funding — a turnover rule on every deposit, an identity check that comes before Bitcoin play rather than after a win, and a ceiling on how much profit a single day is allowed to produce. One anchor before anything else: the casino lives at oshi.io, and only there.
The essentials in 30 seconds
- LicenseTobique Gaming Commission, licence 0000002 — stated first-party in the terms and footer, seal displayed
- OperatorNovatrix SRL, Costa Rica reg. 3-102-893958; terms last updated July 2026
- Established2015 (multi-source consensus)
- Currencies10 fiat incl. EUR, USD, CAD, AUD, NZD, PLN, ZAR, INR; 10 crypto incl. BTC, ETH, USDT, XRP, ADA
- Software providers100+ studios captured from the live lobby (August 2026), incl. NetEnt, Evolution, Hacksaw, Big Time Gaming
- Deposit rule3× turnover on ALL deposits — fiat and crypto — before withdrawal
- Withdrawal caps€4,000/day · €8,000/week · €30,000/month (crypto: 0.2 / 0.4 / 1.5 BTC); installments above
- ADREGIS dispute service, named in the terms with a published contact
- MobileResponsive browser; no app documented
WORTH KNOWING
Two clauses define the money mechanics here, and both come first-party from the terms. Every deposit — fiat or crypto alike — must be wagered three times before it can be withdrawn: a 3× turnover with no crypto exemption, stricter than at a sister brand where crypto turns over once. And Bitcoin players must complete identity verification before deposits and bets are enabled — the paperwork comes first, not after a win. Read both against any “privacy-friendly” description of this casino you find elsewhere: the contract outranks the marketing.
A hundred-studio lobby, captured first-hand
The provider set here is documented from the live lobby itself: more than a hundred studio tiles captured in August 2026, with NetEnt, Evolution, Betsoft, Yggdrasil, Big Time Gaming, Hacksaw, Red Tiger, Games Global, Novomatic, Amusnet, PG Soft, Spribe, Playson, Endorphina, BGaming and a deep aggregation tail among them — including the rebadged labels VoltEnt and ICONIC21 that newer lobbies carry for familiar studios. The library is slots-led with live tables, jackpot titles and the instant-game classes, and a sportsbook runs alongside per third-party accounts.
Two notes for accuracy. A pair of marquee studios that appear in the terms' own boilerplate did not appear in the captured grids — so treat your own market's live lobby, not any roster, as the final word on what you can play. And the terms spell out provider-level geography in unusual detail: one flagship studio's titles are barred outright in a long list of territories, and branded titles carry their own country restrictions — check the clause against your location before chasing a specific game or jackpot pool.
Twenty currencies, three clauses, one ceiling
The cashier runs ten fiat currencies and ten coins over cards, e-wallets and bank transfers, with a dedicated crypto processor on the coin side and — a first in this operator's family — a named payment entity in the terms: Paysafe transactions are processed by Tronabriz Limited. The minimum deposit is €10, the lowest in this family. The withdrawal table is first-party and worth quoting exactly: €4,000 per day, €8,000 per week, €30,000 per month — 0.2, 0.4 and 1.5 BTC on the crypto side — with sums above the monthly ceiling paid in installments, a 72-hour processing target, no casino-side fees but intermediary bank charges up to €16, and one quirk to plan around: bank payouts are unavailable in one major currency, with accounts running internally in euros. One line in the currency list deserves a raised eyebrow: the cashier accepts a currency whose home market the same document restricts — a contradiction we have seen elsewhere in this family, and one more reason the restricted list, not the cashier, decides your eligibility.
Three clauses govern the exit. Every deposit must be wagered 3× before withdrawal — fiat and crypto alike, with no exemption for coins. Bitcoin players must verify identity before playing at all, and the broader verification template is the family's: document requests with a two-week response window, failure to respond risking confiscation, documents in Latin or Cyrillic script with a video fallback, and a 24-hour refund window. And above everything sits the day ceiling: cumulative profit is capped at €50,000 per day, and the terms state that excess winnings may, at the operator's discretion, be voided entirely — paired, to be fair, with an explicit carve-out that progressive jackpot wins are paid in full and exempt from all limits. Dormant accounts are charged €25 per month. Verify early, keep the turnover rule in mind before the first deposit, and size any big ambitions against the daily cap — it is a real number in a real contract.
Where the operator meets the player
Support runs on live chat and email, with the email address stated in the terms; chat availability is reported by multiple desks but its hours are not confirmed first-party — open the chat and ask a real question before depositing, and you will know more than any review can tell you. There is no inbound phone line. The recourse chain is unusually complete for this licence class: a documented complaints procedure, a one-year window to bring claims, arbitration seated in the operator's home jurisdiction — and, most usefully, an independent dispute service, EGIS, named in the terms with a published contact address. An ADR you can actually write to is rarer than it should be at this tier, and it belongs in your bookmarks before a dispute exists, not after.
The reputation file is two-layered and honest reporting gives you both. A major watchdog rates Oshi 7.6 — High — with no relevant complaints on its docket, the cleanest file we have documented in this operator's family, and an industry award and certificate of trust sit on the shelf. A large player-review sample skews clearly positive on games, payouts and support, with the recurring concerns concentrated on verification friction and bonus terms — which is exactly where the contract's own clauses say the friction will be. Mobile is a responsive site in the browser; no app is documented.
Who the structure fits
A veteran hybrid built for the small-to-mid player who reads clauses.
MAKES SENSE IF
- You play regular sessions in crypto or fiat and cash out inside €4,000 a day — the lane the caps are built for.
- You value a named operator, a displayed licence, a clean complaints docket and a written ADR route.
- You verify early and treat the 3× deposit turnover as part of the price of entry.
LESS GOOD IF
- You play big — €30,000 a month, installments above it, and a €50,000 daily profit cap price out high rollers.
- You came for privacy — Bitcoin play requires identity verification before the first bet.
- You chase bonuses without reading policies — the wagering here turns cashback into a bonus, not a refund.
Fresh paper over an old name
The identity chain here is double first-party: the terms' own definitions clause and the live footer both name Novatrix SRL and Tobique licence 0000002, under a seal the regulator's framework requires genuine licensees to display — and the terms carry a July 2026 update date, the freshest paperwork in this operator's family. That matters because the stale layer around this brand is thick: desks still attribute Oshi to a previous operator era, at least one page published in 2026 still prints a defunct licence string from a jurisdiction this casino left, and an even older operator name from a decade ago surfaces in legacy coverage. The brand changed hands; the current documents are unambiguous; anything naming another operator or another regulator is describing a casino that no longer exists in that form. Meanwhile the current-era coverage has begun catching up — the most recent major-desk listing now carries the correct operator, which is how the record should work.
The most valuable thing this review can do is reconcile three versions of the same casino. The marketing version, echoed by one recent desk, is privacy-friendly: verification only when something looks wrong. The contract version says otherwise: Bitcoin players verify before playing, every deposit turns over three times before it can leave, and the response window on document requests is two weeks with confiscation on the other side of it. And the player version, from the largest review samples, complains precisely about verification friction on withdrawals. All three are describing the same machine from different seats — and when they disagree, the contract is the one that gets enforced. A reader who verifies at signup, before any balance exists, converts the casino's strictest clause into a formality.
The bonus surface stays mostly out of this review deliberately: the standalone bonus policy has not been read by this desk, third-party welcome figures conflict, and the terms themselves contain the family's most ambiguous promotional clause — abuse defined to include a “deposits-to-bonus ratio exceeding 50%”, quoted verbatim because no paraphrase makes it clearer — alongside first-party caps on no-deposit winnings around the €50 mark and, per desk reports, cashback offers carrying wagering as high as 45×, which makes them bonuses rather than refunds. Until the policy document is read, the only honest bonus advice is procedural: read your specific offer's terms in your account before opting in, and weigh every headline percentage against the 3× deposit turnover already owed underneath it.
What earns this casino its rating despite the strict clauses is the completeness of its disclosure. The withdrawal caps are printed, per currency. The profit ceiling is printed — €50,000 a day, excess voidable at discretion — and so is its exception, progressive jackpots paid in full. The ADR is named with an address. The payment processor is named. The restricted list is a real, complete list in the live terms — 42 jurisdictions plus two sub-national exclusions in one market, with one otherwise-open market barred from bonus offers specifically. A strict contract you can read whole beats a generous one you discover clause by clause. But the ceiling deserves its own sentence, because no other number on this page frames the experience as exactly: a €50,000 day is the biggest day this contract allows.
Pros and cons
PROS
- A named operator and displayed licence, stated identically in terms and footer, on paperwork updated July 2026.
- A 7.6 High watchdog standing with a clean complaints docket — the best file in this operator's family.
- 100+ providers captured from the live lobby; ten fiat and ten crypto currencies with a €10 minimum deposit.
- A named ADR with a published contact, a documented complaints procedure and a full first-party cap table.
- Progressive jackpot wins explicitly exempt from all limits and paid in full.
CONS
- 3× turnover on every deposit — crypto included — before withdrawal.
- A €50,000 daily profit cap with excess winnings voidable at the operator's discretion.
- €30,000 monthly withdrawal ceiling with installments above it — an order of magnitude below the family's roomiest.
- Identity verification required before Bitcoin play; two-week document windows with confiscation clauses behind them.
- Bonus policy unread and third-party figures conflicting; cashback carries heavy wagering; dormancy costs €25 a month.
FAQ — Oshi review
Who operates Oshi, and is it licensed?
Novatrix SRL, a Costa Rica-registered company (3-102-893958), under Tobique Gaming Commission licence 0000002 — stated identically in the terms and the footer, with the regulator's seal displayed. Coverage naming a previous operator, an older licence string or another jurisdiction is out of date: the brand changed hands, and the current terms — updated July 2026 — are unambiguous.
Do I have to wager my deposit before withdrawing at Oshi?
Yes — three times, on every deposit, fiat and crypto alike, per the terms. There is no crypto exemption, which makes Oshi stricter on this point than at least one sister brand. Factor the 3× turnover into any deposit you make, because a withdrawal request that arrives before it is met can be denied.
Does Oshi require KYC for crypto players?
Yes, and earlier than you might expect: the terms require Bitcoin players to complete identity verification before deposits and bets are enabled — before play, not after a win. Descriptions of Oshi as verification-light describe the marketing, not the contract. Verify at signup and the strictest clause here becomes a formality.
What are Oshi's withdrawal limits and speeds?
€4,000 per day, €8,000 per week and €30,000 per month — 0.2, 0.4 and 1.5 BTC on the crypto side — with larger sums paid in installments, a 72-hour processing target, no casino-side fees and possible intermediary bank charges up to €16. The minimum deposit is €10, the lowest in this operator's family.
Is there a limit on how much I can win at Oshi?
Per day, yes: cumulative profit is capped at €50,000 per day, and the terms allow excess winnings to be voided at the operator's discretion. The stated exception cuts the other way — progressive jackpot wins are paid in full and exempt from all limits. If you play for big single hits, the jackpot pools are the one lane the ceiling does not touch.
What should I know about Oshi's bonuses?
Read your specific offer before opting in. The standalone bonus policy was not available for this review, third-party welcome figures conflict, no-deposit winnings cap around €50 per the terms' own table, cashback reportedly carries wagering up to 45×, and the promo-abuse rules include an ambiguously worded deposits-to-bonus ratio clause. One otherwise-open market is barred from bonus offers entirely — check your own account's promotions page as the final word.
Is oshi.io the same as other Oshi-branded casino sites?
Assume not. The casino reviewed here lives at oshi.io only. Mirror and lookalike domains circulate — including at least one unrelated site using the Oshi name with its own separate operation, and mirrors still printing dead licence data — and social-media “agent” schemes have been reported around the name. Anchor your account, your research and your complaints to oshi.io.
What support does Oshi offer, and is there an app?
Live chat and email, with the address stated in the terms; chat hours are not confirmed first-party, so test it before depositing. There is no phone line. If a dispute stalls, the terms name an independent dispute service, EGIS, with a published contact — use it in writing. No app is documented; the responsive site covers all devices.
How we checked this casino
This casino has not been tested by our staff. The operator, licence and every quoted clause come first-party from the live terms — read in full in their July 2026 version — and the footer, with the provider grid captured directly from the live lobby in August 2026; before signing up, complete identity verification at registration rather than at your first withdrawal, price the 3× deposit turnover into your bankroll, note the €50,000 daily profit ceiling and its jackpot exemption, and read your specific bonus's terms in-account before opting in.
The short version
Worth an account if your play fits inside €4,000 a day and you verify at signup — that player gets a decade-old, clearly-owned casino with a clean complaints record, a named dispute route and a fully printed cap table — while high rollers should read the €30,000 monthly ceiling and the €50,000 daily profit cap as this contract's honest way of saying it was not built for them.
At a glance
| License | Tobique Gaming Commission 0000002 — first-party in terms + footer |
| Operator | Novatrix SRL (Costa Rica); terms updated July 2026 |
| Established | 2015 (multi-source consensus) |
| Currencies | 10 fiat + 10 crypto; €10 min deposit |
| Providers | 100+ captured from the live lobby (Aug 2026) |
| Deposit turnover | 3× on all deposits, fiat and crypto |
| Withdrawal caps | €4,000/day · €8,000/week · €30,000/month; installments above |
| Daily profit cap | €50,000 — excess voidable; progressive jackpots exempt, paid in full |
| Verification | Before BTC play; 2-week document windows; Latin/Cyrillic or video |
| Support / ADR | Chat + email; EGIS dispute service named in the terms |
Information accurate at time of research — casino terms, bonus offers, and payout policies may change at the operator's discretion.
Withdrawals
Processing times and per-transaction limits across the available payment methods.
Other casinos to consider
Top-rated alternatives by our Frank Score - vetted on payouts, terms clarity, support, and player reports.
Sister casinos
Brands run by the same operator — risk and reputation tend to travel across a group, so a problem at one is worth knowing about here.
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What players say
Very simple and fair casino that everyone likes. Great fair bonuses and you can filter by bonus.Big reload bonuses and a good VIP program. No problems with banking either.
Liking the easy BTC transfers in and out but not liking the win rate at this casino so much. Needs a bit of work and some newer slots.
- Bonus
- 3.5
- Games
- 3.5
- Loyalty
- 3.0
- Support
- 3.0
Oshi is a great place to play. The specialize in bitcoin gaming and are top class service. Highly recommend to all players and support is great
REPLY
- Bonus
- 4.0
- Games
- 4.0
- Loyalty
- 1.0
- Support
- 1.0